• Home
  • Find a home
    • Search our homes
    • Renting with NCHA
      • How to apply
      • Where our homes are
        • Our rental homes in Derbyshire
        • Our rental homes in Nottinghamshire
        • Our rental homes in Northamptonshire
        • Our rental homes in Leicestershire
        • Our rental homes in Lincolnshire
        • Our rental homes in Rutland
      • Transfers
      • Lettings team
      • What to expect
    • Buying with NCHA
      • Shared ownership
      • Mortgage advisers and lenders
      • How to apply
      • Our customers
        • “I feel like I have someone holding my hand”
        • "A new chapter"
        • "Something for me"
        • "Security, flexibility and independence"
        • "What we wanted, where we wanted"
        • "It's opened up our future"
        • “I’m proud of what I’ve achieved”
        • “A secure tenure and manageable rent”
    • Independent living for older people
    • Almshouses
  • Manage my home
    • Repairs
      • Request a repair
      • Your responsibilities
      • Our responsibilities
      • Repairs: questions and answers
    • Rent and service charges
      • Paying your rent
      • Help with paying rent
      • Service charges
      • Check my service charge
      • How rents are set
    • My NCHA
    • My tenancy
      • Tenant handbook
      • Changes in my household
      • Ending my tenancy
      • Help with my tenancy
      • Tenancy visits
      • Mutual exchanges
      • Buying my home
      • Shared ownership leaseholders
        • Leaseholder handbook
        • Buying more of your shared ownership home
        • Selling your shared ownership home
        • Shared ownership: questions and answers
      • Market rent tenants
    • My home
      • Gas servicing
      • Boilers and heating
      • Fire safety
      • Lighting
      • Kitchens and bathrooms
      • Water and drainage
      • Windows and doors
      • Energy saving
      • Communal areas
      • Asbestos
    • My neighbourhood
      • My estate
      • Anti-social behaviour
      • Noise nuisance
      • Domestic abuse
      • Disputes with neighbours
      • Abuse of an adult or child
      • Hate crime
      • Animal welfare
      • Dogs and dog fouling
      • Crime prevention advice
    • Money and benefits advice
      • Benefits
        • Benefits calculators
        • Universal Credit
        • Housing benefits
        • Bedroom tax
      • Bank accounts
      • Utility bills
      • Debt
      • Insurance
    • Service standards
  • Care and support
    • Care in my own home
      • Personalised care
      • Complete care packages
      • Telephone support
      • Assistive technology
      • Where we work
    • Care homes and services
    • Emergency support and advice
      • Homelessness
      • Mental health
        • Mental health helplines
      • Domestic abuse
    • Customer guides
    • What our customers say
    • Quality standards
    • Ratings and inspections
    • Application forms
  • About NCHA
    • News
      • Corporate news
        • Our pledge: Unity over Division
        • Getting fit for 50
        • Right on time
        • Proposed consolidation NCHA and NC(2)HA
        • Opportunities for roofing subcontractors
        • Our new funding agreement
        • Maintaining our homes
        • Homes for Cathy: our commitments for 2021
      • Customer news
        • Turning things around
        • Warning: scam calls
        • Going the extra mile
      • Care and support
        • Everything’s ‘Good’ at Ashland Road West
        • Another successful audit for SMaRT
        • Transforming lives with Transforming Care
        • Coping with COVID: adapting our domestic abuse services
        • Supporting the next generation
        • Expanding the care and support we provide
        • New funding for the I Can Change project
      • New homes and developments
        • Independent living at Monmouth Court
        • New homes at old factory site
        • Making the old feel brand new
        • Homes for all ages in Matlock
        • Affordable, energy saving homes for Ollerton
      • Get involved
        • Working together for better
        • My journey to getting involved
        • Chair our new customer panels
      • Issues and events
        • Walk a mile in their shoes
        • Homes at the heart: settled futures
        • Homes at the Heart: prosperous communities
        • Supporting settled futures
        • International Womens Day 2019
        • I’m in control now
        • Brexit: helping you to stay in the UK
        • Better pay for social care
        • Choose to Challenge: Umuada
        • Choose to Challenge: Derbyshire WISH
      • Service updates
        • Improving our repairs service
        • Pay360 soon
        • Pay360 is live
        • Problems with PayPoint payments
    • Newsletters and magazines
    • Our story
    • Our customers' stories
      • Customer stories: Mandy
      • Customer stories: Jonathan
      • Customer stories: Jake
      • Customer stories: Ali
      • Customer stories: Kirsty and David
      • Customer stories: Pat
      • Customer stories: Simon
      • Customer stories: Linda
      • Customer stories: Nigel
    • Our values
    • NCHA Executive Team
    • NCHA Board
    • Corporate documents
      • Corporate plan
      • Annual report to customers
      • Annual report and accounts
      • Equality and diversity
        • Equality and diversity documents
      • Value for money
      • Governance
      • Policies and procedures
    • Our performance
    • Projects and commitments
      • Modern slavery statement
      • Gender pay gap
      • Action on dementia
      • A greener future
        • Doing your part
        • Greenhouse gas emissions
        • Our environmental initiatives
    • Working with NCHA
      • Housing development
        • Development expenditure
      • Contracts and procurement
  • Jobs with NCHA
    • Job vacancies
    • Employee benefits
    • Working life at NCHA
    • Be yourself at work
    • Apprenticeships and other work opportunities
    • Recruitment policy
    • Volunteering
      • Volunteer stories
    • Information for new starters
      • Your pay at NCHA
      • Your NCHA pension
      • Time off at NCHA
      • Wellbeing plan
      • Refer a friend scheme
  • Get involved
    • Have your say
      • Community Voice
      • Policy reviews
    • Customer Committee
    • Reports
    • Training and support
  • Contact us
    • Contact details
    • Contact form
    • Payments
      • Online payments help
    • Office locations
      • Head office
      • Pelham House training centre
      • Property Services office
      • Ollerton office
      • Leicester office
    • Social media
    • Complaints
    • Text message service
    • Advocates
    • Privacy statement
      • Privacy notices
      • Who we work with
      • Data protection contact form
    • Coronavirus
      • Care and support services - coronavirus
      • Contacting us - coronavirus
      • Domestic abuse services - coronavirus
      • Moving house - coronavirus
      • Rent and financial support during the pandemic
      • Repairs - coronavirus
      • Safety and communal areas - coronavirus
      • Your safety - coronavirus
      • NCHA Sales - coronavirus
  • Search
  • Sitemap
  • 404
  • Staff login