Tenant handbook

Please note: if you are a home owner, a resident in an almshouse, or a tenant on a six-month assured shorthold tenancy who has paid a deposit, this section may not apply to you.

Our tenant handbook [PDF] sets out what you need to know to manage your home and your tenancy.

Tenant Handbook front coverInside the handbook you’ll find information on:

  • Paying your rent
  • Reporting repairs and making home improvements
  • Staying safe at home
  • Getting extra support when you need it
  • Feedback and complaints.