With a My NCHA account, you can pay your rent, book a repair, and update your details.

Available 24/7 it’s the fastest way to get things done when it suits you.

What you can do on My NCHA

Save time by using My NCHA to:

  • Make a payment
  • View your rent statement
  • Manage your tenancy
  • Report a repair
  • Find answers to common questions.

Do it online

Want a closer look at My NCHA? See how setting up an online account can help you to get things done quicker!

Woman On Phone In Street

Set up a My NCHA account

My NCHA is an online service for people who live in an NCHA home. If you’re already a customer, you can create a My NCHA account. Be sure to have your tenancy reference number handy when you sign up.

If you don’t live in an NCHA property but would like to, register with your local council to join their housing list. We advertise low cost rented homes through local councils, so you need to be registered to apply for a home. Find out more about applying for an affordable home with NCHA

Already got an account? Sign in to My NCHA to view your online account.

Get help with My NCHA

Contact us if you need help with My NCHA.