Corporate strategies Our corporate strategies detail our focus on environmental sustainability, social impact, value for money, care and support, and places. Corporate strategies Our promises We plan our work around a set of promises for the key areas in which we work, from assistive technology to volunteering. Our promises Annual report to customers Our annual report is a chance to look back over what we've achieved in the year behind. Annual report to customers Annual accounts Download the latest set of our annual accounts - for NCHA and the NCHA group of companies. Annual accounts Equality and diversity Find out about our commitment to equality, diversity and inclusion. Equality and diversity Financial information for lenders Key documents containing information for investors and lenders. Financial information for lenders Governance Our governance systems help us to direct and control the work of NCHA. Governance Policies Our policies set out everything from how we let our homes to the way we protect vulnerable people. Policies Our brand NCHA's style guide and logo. Our brand Looking for our service standards?