Could we provide better support to you? Tell us if you’ve got extra needs we need to consider when we visit your home.

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Gas hob.

Gas safety and servicing

As a landlord, we’re legally required to check things like gas fires and boilers every year.
Gas safety and servicing
Engineer working on a boiler.

Boilers and heating

Simple advice to help you understand the heating system installed in your home.
Boilers and heating
Fire exit sign.

Fire safety

Fire safety is everyone's responsibility - read our guide to protecting your family from the risk of fire.
Fire safety
Electrical Consumer Unit Or Fuse Box

Electrical safety and testing

Information about what to expect when we need to carry out electrical testing in your home.
Electrical safety and testing
Lightbulbs.

Lighting

It's your responsibility to replace light bulbs in your home.
Lighting
Mobility Scooter

Mobility scooters

Information about how to safely store your mobility scooter.
Mobility scooters
Man making tea.

Kitchens and bathrooms

Advice on how to keep your kitchen and bathroom in good shape.
Kitchens and bathrooms
Kitchen tap.

Water and drainage

Information on how to keep your drains flowing freely.
Water and drainage
Man fixing a window.

Windows and doors

We maintain windows and doors in all our properties, carrying out any repairs and keeping your home secure.
Windows and doors
TV remote control.

Energy saving

Information about how we can help you reduce your energy bills.
Energy saving
Flats at Thomas Cook Place, Loughborough.

Communal areas

Information about NCHA's responsibilities for looking after communal areas, such as entrance halls, stairs and car parks.
Communal areas
Warning sign about asbestos.

Asbestos

If there's asbestos in your home, you'll need to take extra care when carrying out any DIY.
Asbestos
Inspector Looking Around A Room

Property survey

Information on the survey we do to check the condition of your home.
Property survey
Family Decorating A Room

Decorating your home

Advice on decorating and making home improvements.
Decorating your home
Adaptations Grab Rail

Making changes to your home

We can help you to adapt your home so it’s more suitable to your needs.
Making changes to your home
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