It's important to everyone at NCHA that our customers have a say when it comes to the work we do. Comments from customers tell us what we're doing well - and what we need to improve.

We've got a great track record of working together with our tenants - Tpas have awarded us their Resident Involvement Quality Assessment Kite Mark for excellence in tenant involvement. But we still think we can do better, and we'd love to hear from you: call 0800 013 8555 or 0115 844 3150, or email customerinvolvement@ncha.org.uk.