Get involved at NCHA
We’re looking for people to get involved and shape the way we do things here at NCHA. As well joining a panel or a formal group, you could take part in occasional focus groups and surveys.
This rewarding opportunity allows you to be part of something that can make a real difference in your community.
You’ll have your say in shaping the services that matter to you, while being paid for your time and insight.
Are you ready to make a difference?
Have your say
Working with customers is part of what we do. It's your input that helps us to build the homes, services and communities that people thrive in.
Everyone is welcome to get involved, and we can make adjustments to support you.
Whether you can attend meetings, comment on policies or talk to your neighbours to find out their views, we've got an opportunity to suit you. We're also able to compensate you for your time and any expenses. (Payments can be made in cash, vouchers or other options to suit your circumstances.)
Ready to sign up? Fill in our get involved form or email customerengagement@ncha.org.uk.
Join a customer panel
Our customer panels look after specific areas of the business. There is one for scrutiny, which keeps an eye on NCHA's work and looks for areas where improvements can be made. We also have panels to look at our homes and communities, as well as the needs of our care and support customers.
Joining a panel means that you will be invited to attend regular meetings, either online or at our offices in Nottingham. Travel expenses will be reimbursed, and we can also help you with internet access if you'd prefer to attend online. You will be paid a fee for each meeting you attend.
Talk to us about which panel might be best suited to your interests. Fill in our get involved form or email customerengagement@ncha.org.uk.
Be part of our Community of Customers
As a member of our Community of Customers, you can register to be involved in a range of activities to suit your schedule. This can include:
- commenting on policies
- joining us on a walk-about where you live
- taking part in a one-off consultation group
- helping us when we recruit new staff.
We'll talk to you about what you're most interested in and the most convenient ways for you to take part.
Ready to sign up? Fill in our get involved form or email customerengagement@ncha.org.uk.
We've got a great track record of working together with our customers - Tpas have awarded us their Resident Involvement Quality Assessment Kite Mark for excellence in customer involvement. But we still think we can do better, and we'd love to hear from you: fill in our get involved form or email customerengagement@ncha.org.uk.
And if you're interested to read about our plans for the future, read our customer involvement promise.
