It's important to everyone at NCHA that our customers have a say when it comes to the work we do. Comments from customers tell us what we're doing well - and what we need to improve. 

We've got a great track record of working together with our customers - Tpas have awarded us their Resident Involvement Quality Assessment Kite Mark for excellence in customer involvement. But we still think we can do better, and we'd love to hear from you: email or call us on 0800 013 8555.

And if you're interested to read about our plans for the future, read our customer involvement promise.