Need extra support from us? Tell us if you’ve got extra needs we need to consider for the services we provide to you.

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Engineer working on a boiler.

Repairs

If something in your home needs repairing, you can contact us 24 hours a day, seven days a week.
Repairs
Money

Rent and service charges

Information about rent and service charges for NCHA tenants.
Rent and service charges
Woman Using Tablet Computer

My NCHA

With a My NCHA account, you can access your account details, pay your rent, and request repairs.
My NCHA
House Keys

My tenancy

Access our tenant handbook, and find information on buying your home, ending your tenancy, and more.
My tenancy
Man making tea.

My home

Information on everything from boilers and bathrooms to windows and water drainage.
My home
Person Walking

My neighbourhood

Information and advice about neighbourhood matters and how to resolve issues with your neighbours.
My neighbourhood
Family Saving Money

Money and benefits advice

Make your funds go further with our money and benefits advice.
Money and benefits advice
Rothley Homes

Service standards

Our service standards set out what you can expect from us.
Service standards
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