Ratings and inspections

Our registered care services, such as care homes and enhanced support living, are regulated and inspected by the Care Quality Commission (CQC). The CQC regularly inspect the services we provide, and publish all their ratings and reports for NCHA on their website. 

All actions identified during the CQC inspections of Patrick Court and Wells Road have been completed, and monitoring by senior managers and NCHA's Care Committee is in place. The CQC is due to carry out a return inspection at both locations, but this has been delayed due to the coronavirus pandemic.

What our customers think 

We regularly ask our care and support customers to tell us about their experience of NCHA’s services.

Our latest ratings from the CQC

Ashland Road West - Learning Disabilities Care Home

Claremont Road - Learning Disabilities Care Home

Nuthall Road - Supported Living

Orchard Street - Mental Health Care Home

Palmwood Court - Mental Health Care Home

Patrick Court - Supported Living

PST North - Personalised Support

PST South - Personalised Support

Sherwood House - Residential Care for Older People

Southwell Road East - Learning Disabilities Care Home

The Wells Road - Learning Disabilities Care Home

Watcombe Circus - Learning Disabilities Care Home