Do you have additional needs we need to know about? Tell us how we can provide the best support to you. 

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Tenant handbook

Our tenant handbook sets out what you need to know to manage your home and your tenancy.
Tenant handbook
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Changes in my household

If there are changes in your household, such as people moving in or out, you need to tell us.
Changes in my household
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Ending my tenancy

Information about how to tell us that you are ending your tenancy with us.
Ending my tenancy
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Help with my tenancy

We can help you with your tenancy, supporting you with managing and running your home.
Help with my tenancy
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Tell us about your needs

Use My NCHA to tell us how we can best support you.
Tell us about your needs
Estate Officer Visit

Tenancy visits

From time to time, we'll need to visit you in your home - this is called a tenancy visit.
Tenancy visits
Moving House Boxes

Mutual exchanges

A mutual exchange is a way for tenants to swap homes with another tenant.
Mutual exchanges
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Pets in your home

Information on keeping a pet in your home.
Pets in your home
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Buying my home

If you'd like to buy your NCHA home, there are schemes that can help you.
Buying my home
Shared Ownership Homes Newark

Shared ownership leaseholders

Information for people who live in a shared ownership property and pay rent to NCHA.
Shared ownership leaseholders
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Market rent tenants

Information for customers who rent their home from NCHA at a market rent.
Market rent tenants
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