Ending your tenancy

Please note: if you are a home owner, a resident in an almshouse, or a tenant on a six-month assured shorthold tenancy who has paid a deposit, this section may not apply to you.

If you wish to end your tenancy, you need to give us at least four weeks' notice in writing. 

When you move out, you need to remove all your belongings and return the keys to us. If any belongings are left behind once your tenancy has ended or after you have returned your keys, we may charge you to remove and dispose of them. You will also be charged for any damage that is discovered at the property after you have left. 

How to end your tenancy - and earn £120*

  1. Contact us to let us know you're ready to end your tenancy - do this at least four weeks in advance. You'll need to give us a forwarding address, and we'll ask you if we can book an appointment for a Technical Officer and Lettings Officer to assess your house during the first two weeks of your notice period. If you agree to this, we'll give you a £20 Argos voucher. 
  2. Make sure your rent account is clear and that you don't owe us any outstanding charges. 
  3. When you leave the property, make sure that all your possessions have been removed, and that any rubbish has been disposed of properly. This includes items in cellars, lofts, outbuildings, garden, and any other outside space. 
  4. Make sure you repair any damage that may have happened during your tenancy. 
  5. Once we're happy that you've done steps 2, 3 and 4, we'll issue you a cheque for £100. 

*Please note that the £120 reward is not available to tenants who are moving into another NCHA property. 

For further details, please contact us and ask about House Proud.