Customer Committee
This important NCHA Board Sub-Committee has oversight on policies, strategic work and areas of performance that matter most to customers. It provides a strategic link between our Board and our customers.
The members of the committee include:
- Natalie Robinson – customer and Board member
- Lorelei Jarvis – Board member
- Paul Parkinson – Board member
- Angela Miller – customer
- Sharon Borret - customer
- Helen Dunne - customer.
This committee is supported by customer panels looking at:
- areas of neighbourhood management and repairs and maintenance
- detailed scrutiny of specific performance outcomes
- our work with customers who have care and support needs.
I've been a NCHA customer for over eight years. When I saw the committee member role advertised, I didn't think I'd actually get it, but thought I'd give it a try. Now here I am, in a new position. I’m on a new committee and I sincerely hope I can bring a fresh perspective, new ideas and a clear voice pushing NCHA customers’ thoughts and opinions forward in the future.
Angela Miller, Customer Committee Member
As an NCHA customer for the past six years I’ve had interactions with various departments. This gave me insight into the organisation. I like the ethos, having the customer at its core. Since all my children are now adults, I have more time on my hands and I want to use it productively. I hope to enhance my knowledge of the housing sector and use my skills and experience to add value as a member of the Customer Committee.
Sharon Borret, Customer Committee Member
