Customer Committee

This important NCHA Board Sub-Committee has oversight on policies, strategic work and areas of performance that matter most to customers. It provides a strategic link between our Board and our customers.

The members of the committee include:

  • Chris Blackburn – customer and Board member
  • Lorelei Jarvis – Board member
  • Paul Parkinson – Board member
  • Angela Miller – customer
  • Lesley Renton – customer
  • Sharon Borret - customer.

This committee is supported by customer panels looking at:

  • areas of neighbourhood management and repairs and maintenance
  • detailed scrutiny of specific performance outcomes
  • our work with customers who have care and support needs.
Angela Miller

I've been a NCHA customer for over eight years. When I saw the committee member role advertised, I didn't think I'd actually get it, but thought I'd give it a try. Now here I am, in a new position. I’m on a new committee and I sincerely hope I can bring a fresh perspective, new ideas and a clear voice pushing NCHA customers’ thoughts and opinions forward in the future.

Angela Miller, Customer Committee Member
Lesley Renton

I currently live in a shared ownership home. My husband and I have three children, all in their twenties. As my children are all in the process of looking for their own homes or have only recently moved into their own homes, I’m aware of how difficult it is to get on the property ladder. It’s even difficult to find properties for affordable rent. Good, quality, social housing is so important. I’ve spent many years working in the local community, supporting clients who are having difficulty in obtaining tenancies and supporting clients to maintain their tenancies. I believe my years of work experience and my own personal experience will help me to provide a balanced view and voice of the customer.

Lesley Renton, Customer Committee Member
Sharon Bonnet

As an NCHA customer for the past six years I’ve had interactions with various departments. This gave me insight into the organisation. I like the ethos, having the customer at its core. Since all my children are now adults, I have more time on my hands and I want to use it productively. I hope to enhance my knowledge of the housing sector and use my skills and experience to add value as a member of the Customer Committee.

Sharon Borret, Customer Committee Member