Our responsibilities

When it comes to your home, NCHA is responsible for:

  • Roofs and chimneys
  • Walls, floors and ceilings (including plasterwork)
  • Doors, windows, paths, gutters and drains
  • Service supply pipes and services
  • Installations for heating and connections to mains water supply
  • Toilets, water, gas and electricity installations.

Our service standards set out the service you can expect to receive from us.