Pelham privacy notice

Pelham is part of Nottingham Community Housing Association.

What information do we collect and why do we collect it?

We collect information about you when we need to undertake an inspection of your home, or you have requested that we visit your home in relation to potential or recently completed building work. We also collect information when you voluntarily complete customer surveys, provide feedback or sign up to receive our newsletter.

How do we collect this information?

All data will be collected from you personally when you contact us. We will confirm your telephone number, should we already have it, or update our information if it is incorrect. If it is more convenient to contact you by email, we will also request this information.

How will we use it?

We use this data so we can contact you to arrange appointments.

Who will we share it with?

If required, and with your consent, we may share this information with contractors or other companies who would need to enter your home to carry out surveys or repairs.

Access to your information and correction

You have the right to view any information the organisation holds about you. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

How to contact us

Please contact our data protection officer if you have any questions in relation to this notice or the information we hold about you.


Last updated: November 2022. Review due: November 2023.