Financial information for lenders

Value for money

We work hard to make sure that our money is spent wisely and that the books are balanced, but we also like to go a little bit further: we try to get more for our money by investing in ways that have a beneficial impact on local communities.

Our value for money strategy details how our funds have been used. 

Environmental, social and governance

We have a responsibility to make improvements to the environment, the people we serve, and the governance structure underpinning what we do. Our strategy covers:

• The affordability of our homes
• Building safety and quality
• Climate change
• Customer involvement
• Additional support for customers
• Our structure and governance.

Read our environmental sustainability strategy for more on how we plan to reduce our impact on the environment. 

Annual report and accounts

We publish an annual report and accounts for each of the companies that comprise the NCHA group.