Before you get in touch, please check to see which things are classed as your responsibility, and which are our responsibility. For example, it’s our job to fix your boiler or repair a broken window, but we expect tenants to replace light bulbs and re-pressurise a boiler.

If it's an emergency, it's always best to ring us - phone 0800 317 861 or 0115 844 2931.

Request a repair form

Please fill in your details and we will contact you as soon as possible.

Fields marked with a * are required.

You can expect a response within 3 working days, in line with our service standards.

Request a repair

Your address

Please enter the address of the property where something needs repairing.

What's the issue?

If you'd like to upload a picture - for example to show the item that needs repairing, you can do so here.