Start your career in housing

Working in housing is not just about the bricks and mortar - it’s about making a positive difference to people’s lives

We met with Jodie who is a Community Coordinator and she shares what it is like to work in housing.

“I started my career in the private housing sector but when I was made redundant I decided it was time for a change. I was keen to be more customer-facing as I wanted to help people and make a difference in our communities.

“I joined NCHA as a Community Coordinator in 2020 as I thought that social housing would suit me better. As a mum with two young children the flexibility with my hours and my diary really suited me. I really enjoy working with people and like being able to take the initiative and plan my work myself.

“My role involves organising property and community inspections and speaking to our residents. To do the job you need to be good with people, a methodical worker and be able to multi-task.

“It can be demanding at times. We’ve had the recent floods that have impacted some of my residents. I had to find temporary accommodation and provide support and reassurance. These are times when I just can’t switch off at the end of the day, as you want to ensure your families are safe and secure.

“I have taken various training courses relating to housing and plan to study the CIH Housing and Property Management course as part of my career development. There is a lot to learn but you can do this on the job. The wider team have been fantastic, they have supported me along the way.

“I would recommend working in housing, it’s a varied job with loads of job satisfaction. You will feel supported by a great team and line managers.”

A career in housing is exciting and can provide a variety of opportunities. From housing management to doing community engagement activities and offering supported housing, we help to create positive communities. Take a look at our current job vacancies across the East Midlands.