Loud music or other noise can be irritating, but there are things you can do.
Reporting noise nuisance
If the noise is coming from an NCHA property, contact us - our service standards explain what you can expect from us. If it's a regular problem, keep a note of dates and times - you could also make a recording on your phone. The environmental health team at your local council have a statutory responsibility to deal with noise nuisance, and you should contact them to see what they can do.
If the noise is especially troubling or the situation seems to be out of hand - for example an argument or a party - contact the police by dialling 101. They will keep a record of the incident, and when possible, they will respond with a visit. You should also call 101 to report general noise nuisance from non-NCHA properties.