Why Felicity recommends a career in social care

Felicity joined NCHA in 2012 as a full-time Support Worker where she gained a wide range of experience working across a number of our schemes. In 2019, she was promoted to Assistant Manager at Benedict Court.

Felicity hit the ground running after her promotion; demonstrating limitless support and empathy to residents and staff. With the support of her team they look after five women with long-term mental health needs. Here’s what she has to say about working in social care;

“I hadn’t planned to work in mental health! I am a creative person so I went to Nottingham Trent University to complete a Decorative Arts degree. Having suffered with depression, I found the best way of managing it was to focus on others. I also had an uncle who suffered with his mental health so I was passionate to help and give something back.

“I joined NCHA to gain some experience of working in mental health and I am still here! I love what I do and I am even using my arts degree. I have been engaging our residents in creative activities as it is known to support recovery.

“We organise a whole range of social activities to help our residents feel more positive and able to get the most out of life. I encourage residents to paint and draw and pictures line the walls. I’ve had to become an expert fundraiser to secure craft items, games, books, and even a karaoke machine.

“Working in social care is so rewarding. We have a great sense of community here and I couldn’t see myself doing any other job. I have been given so many opportunities and the training and development is amazing. I am very self-driven and I have completed all NVQs in care and support and I am about to complete the Leadership Programme. If you have the passion to help others then I would definitely recommend a career in social care.”

Felicity’s passion and dedication shines through everything she does and nothing fazes her. When staffing necessitates it, she adopts split shifts; when she broke her leg, she continued to work from a wheelchair; when a resident spent time in hospital, she took the opportunity to redecorate her flat. If you have the passion to help others, take a look at our current job vacancies.