Check out the new My NCHA

We’ve transformed the online account you use to pay your rent, report repairs and view your tenancy details.

If you regularly use My NCHA, you’ll get an email from us telling you how to access the new version.

Why it’s better

It’s easier to use on mobile phones and tablets. We’ve also included ways to help you to easily find answers to common questions.

On average, it takes 2-5 minutes to pay your rent over the phone. With My NCHA you can get this done in seconds.

Available 24 hours a day it’s the quickest way to:

  • Make payments
  • Check your account balance
  • Update your account details
  • Book available repairs appointments
  • And we’ve got much more planned!

Keep a lookout for the email from us, which has more details on the new version.

Don’t forget to check your junk or spam folders so you don’t miss the email!