Governance and decision making
NCHA is governed by its board and executive team, with scrutiny from our customer committee.
Policies
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Adaptations Policy
Type: pdf Size: 455kb -
Compensation Policy
Type: pdf Size: 361kb -
Customer Policy
Type: pdf Size: 421kb -
Customer With Vulnerabilities Policy
Type: pdf Size: 427kb -
Debt Recovery Policy
Type: pdf Size: 421kb -
Domestic Abuse Policy
Type: pdf Size: 218kb -
Marketing Sales Policy
Type: pdf Size: 497kb -
Nottingham Community Almshouse Charity Annuity
Type: pdf Size: 400kb -
Pets Policy
Type: pdf Size: 451kb -
Hate Incident Policy
Type: pdf Size: 176kb -
Tree Management Policy
Type: pdf Size: 258kb -
Customer Conduct Policy
Type: pdf Size: 204kb -
Tenancy Policy
Type: pdf Size: 215kb -
Rent And Service Charge Policy
Type: pdf Size: 239kb -
Allocations Policy
Type: pdf Size: 259kb -
Antisocial Behaviour Policy
Type: pdf Size: 323kb -
Safeguarding Policy Statement
Type: pdf Size: 239kb -
Damp And Mould Policy
Type: pdf Size: 310kb -
Subletting Policy
Type: pdf Size: 286kb -
Customer Engagement Policy
Type: pdf Size: 312kb -
Safeguarding Adults Children And Young Persons Policy
Type: pdf Size: 521kb
Governance
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Anti-bribery Policy
Type: pdf Size: 304kb -
Board and Committee Declarations Of Interest
Type: pdf Size: 129kb -
Board And Executive Salary And Pension
Type: pdf Size: 870kb -
Board Conflict Of Interest Policy
Type: pdf Size: 422kb -
Board Expenses
Type: pdf Size: 177kb -
Board Members' Complaints Policy And Procedure
Type: pdf Size: 283kb -
Board Shareholder Policy
Type: pdf Size: 188kb -
Board Terms Of Office
Type: pdf Size: 187kb -
Code of Conduct
Type: pdf Size: 300kb -
Fraud Policy
Type: pdf Size: 144kb -
Making an Impact: Environmental Social and Governance Report 2024/25
Type: pdf Size: 1362kb -
Modern Slavery And Human Trafficking Statement 2026
Type: pdf Size: 364kb -
NCHA Group Financial Regulations
Type: pdf Size: 574kb -
Standing Orders
Type: pdf Size: 869kb