Customer groups

If you’d like to have your say in NCHA’s services, join one of our customer groups. 

Being a member of a customer group is an opportunity to make a real difference. You’ll have your say in shaping the services that matter to you, while being rewarded for your time and insight.

Customers Chatting

Benefits

  • Have your say – you’ll be able to influence decisions that impact your home and community
  • Rewards – you’ll be compensated for your time and expenses
  • Flexibility – choose the right group to fit around your life and commitments.
Simon Leyden

I was fortunate to move into a brand new NCHA home, some time ago. Most of my working life has been spent in further education, teaching and providing learning support. I’m keen to branch out and I’m especially interested in housing issues.

I hope the Customer Oversight Group can play a pivotal role in improving the experiences of customers, both in their homes and communities. Panel members bring their own skills and particular areas of interest. We also have the benefit of closer connections with other NCHA customers.

Simon Leyden
Chair of Customer Oversight Group