Customer panels

If you’d like to have your say in NCHA’s services, join one of our customer panels.

Being a panel member is an opportunity to make a real difference. You’ll have your say in shaping the services that matter to you, while being rewarded for your time and insight.

Benefits

• Have your say – you’ll be able to influence decisions that impact your home and community
• Rewards – you’ll be compensated for your time and expenses
• Flexibility – choose the right group to fit around your life and commitments.

We've got three main customer panels, which support the work of our Customer Committee: 

• Care and Support Customer Voice
  This group helps us to listen to the voice of our care and support customers. We use it to ensure they're involved in decision making and their opinions are heard. 
• Homes and Neighbourhood Panel
  This panel looks at your experience of our services, providing a place for customers to be heard. 
• Scrutiny Panel
  This panel investigates what’s happening with services and suggesting improvements.