Customer panels
If you’d like to have your say in NCHA’s services, join one of our customer panels.
Being a panel member is an opportunity to make a real difference. You’ll have your say in shaping the services that matter to you, while being rewarded for your time and insight.
Benefits
- Have your say – you’ll be able to influence decisions that impact your home and community
- Rewards – you’ll be compensated for your time and expenses
- Flexibility – choose the right group to fit around your life and commitments.
We've got two customer panels, which support the work of our Customer Committee:
- Care and Support Customer Voice
This group helps us to listen to the voice of our care and support customers. We use it to ensure they're involved in decision making and their opinions are heard.
- Customer Oversight Group
This group is a space where your opinions, experiences, and suggestions help shape the way we work. From improving services to influencing future projects, this group gives you the chance to make a real difference and get paid too.
Interested? If you'd like to shape the way we do things at NCHA, please fill in our registration form.
Panel guidelines
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Customer Voice Guidelines
Type: pdf Size: 552kb
I was fortunate to move into a brand new NCHA home, some time ago. Most of my working life has been spent in further education, teaching and providing learning support. I’m keen to branch out and I’m especially interested in housing issues.
I hope the Customer Oversight Group can play a pivotal role in improving the experiences of customers, both in their homes and communities. Panel members bring their own skills and particular areas of interest. We also have the benefit of closer connections with other NCHA customers.
Simon Leyden Chair of Customer Oversight Group
