Repairs system issue

We’re currently experiencing technical difficulties with our repairs logging system.

We’re sorry for any inconvenience this may cause and we’re working to resolve the issue as quickly as possible.

At the moment, we may not be able to log routine repair requests. However, we can still raise and attend emergency repairs when customers contact us through our usual channels.

To help us manage demand while we work on the issue, please only call us if you have an emergency repair. For all other enquiries, please use our online contact form.

If your enquiry is urgent, please call us on 0800 013 8555.

Thank you for your patience and understanding while we work to restore the service.