Global Microsoft outage

As we continue to experience issues relating to the global Microsoft outage, we can confirm that we have put alternative processes in place to ensure that all urgent and emergency jobs and queries continue to be dealt with.
 
We are able to receive emails, to info@ncha.org.uk and repairs@ncha.org.uk , but we are experiencing delays in responding. Our phonelines remain unaffected.
 
If customers have an emergency or urgent issue to report, please call us on 0800 013 8555.

Pay360

Our teams are currently unable to take payments through the Pay360 portal.
 
Customers are able to make payments themselves through their MyNCHA account.
 
Thank you for your patience and understanding. We will update you as soon as we know more.