City Heights
City Heights in Loughborough provides supported living accommodation and support to adults with learning disabilities and/or mental health needs.
Contact us
- Address: 58 City Heights, Sparrow Hill, Loughborough, LE11 1DW
- Phone: 01509274620
- Email: cityheights@ncha.org.uk
To access support from City Heights, you will need to be referred by your social worker.
How we can help
Support is mainly on a one-to-one basis, but does include group work and activities.
We work with everyone at City Heights to plan the support you need to meet your goals. We aim for personalised support to increase independent living.
We value input from residents and respect your choices and privacy.
We promote inclusion, equality and diversity, and we work hard to make sure everyone feels heard.
Everyone at City Heights has their own named keyworker, and they will work with you to develop a support plan and risk assessments around your needs. We'll help you to maintain your health and wellbeing, develop life skills, and get the most out of life.
Our ultimate goal is for people to develop their confidence to live a meaningful life and if they wish to move on into independent accommodation in community.
Accommodation
City Heights is located in Loughborough centre in Leicestershire.
There are 13 self-contained flats, with your own (walk in) shower and kitchen. There is a bedroom and a kitchen/lounge area.
We’re located three minutes walk from shops and leisure facilities.
We are also a short walk away from the buses that can take you into Leicester/Nottingham/Shepshed and other surrounding towns.
At City Heights we have staff on site from 7:30am–9pm, but we also have remote call of point (24/7 over Tunstall).
We offer a range of activities to support you to increase your confidence and abilities to live independently and safely in your own home.
