Nottingham’s Reablement Service

“I feel more in control now, more confident. I feel I've been given the strength to do the things I enjoy.” 

Since June 2024, our Mental Health Reablement Service has been helping people across Nottingham City regain confidence, independence and control over their lives.

Commissioned by Nottingham City Council, the service provides early, short‑term support at the right time – helping people manage their mental health, avoid crisis, and reduce the need for more intensive interventions.

Referrals come from social care and secondary mental health services. The team supports people with a wide range of needs, including anxiety, depression, bipolar disorder and schizophrenia. Some are rebuilding after a hospital stay, others are isolated or at risk of losing their home. The service also supports people experiencing domestic abuse and, in some cases, those who are street homeless.

Delivering support that works

“Reablement service has helped me to talk, open up for the first time, you listened and understood. I felt safe.”

A team of 14 support workers provides flexible, floating support across the city, most often in people’s own homes, working with up to 80 people at any one time. Each person is matched with a named worker, building trust and consistency from day one.

Support begins with a two‑hour assessment, followed by a tailored, person‑centred plan. People are usually supported weekly for up to 12 weeks, alongside wider mental health and social care services.

The support we offer is practical, focused and designed around individual needs. This can include advocacy, attending appointments, accessing services, improving physical and mental wellbeing, managing finances, and rebuilding daily routines. For many, progress starts small - leaving the house, stepping outside, or reconnecting with others - but these moments are often the turning point.

Building trust, creating change

“I don’t feel so overwhelmed and like a weight of the world on my shoulders anymore, I don’t feel like I’m sat in the middle of it all alone anymore.”

Our support workers takes a holistic, trauma‑informed approach, creating a safe, consistent space where people feel heard and supported. Many people come to the service having lost confidence in systems or struggling to communicate their needs. Through steady, person‑centred support, they begin to rebuild that confidence.

Mental Health Awareness Week highlights the importance of ‘action’, and this is exactly what the service delivers - stepping in early and making a difference when it matters most.

The services’ approach is simple but impactful: giving people the tools, confidence and support to move forward, and it really can make a lasting difference to people’s lives.

We all need a bit of help from time to time.

Our self-help support pages offer access to advice and guidance on everything from money and wellbeing to digital skills and employment. Take a look.