We’re keeping your data safe

Keeping your personal information safe has never been more important. We take that responsibility seriously, and we’re always working to protect your data from online threats.

Our Technology Services teams have recently completed a major piece of work behind the scenes – and their efforts have been officially recognised with Cyber Essentials Plus. This is a nationally recognised, government-backed standard that shows we have strong measures in place to defend against the most common cyber-attacks.

As part of the accreditation, an independent assessment of our key IT systems and devices was carried out. These checks confirmed that the essential protections we’ve put in place are working exactly as they should.

What this means for you

For our customers, this means your data is being kept safe. Our systems and defences have been formally tested to ensure we can spot and block threats such as phishing, malware, and unauthorised access. This gives you confidence that:

• Your personal information is better protected
• Our systems meet recognised best practice standards
• We’re taking the right steps to keep your data safe.

Online safety for everyone

Staying safe online is something we can all help with.

Here are simple ways you can protect yourself and your information:

• Use strong, unique passwords for different accounts
• Turn on two-factor authentication wherever possible
• Be cautious of unexpected emails or texts, especially ones asking you to click a link or share personal information
• Keep your phone, tablet, and computer up to date
• Avoid using public Wi-Fi for things like banking or accessing sensitive information.

You can find more practical online safety tips on our website.