We're required to report back to the Regulator of Social Housing on the work we do and what our customers think about it. The Regulator calls this information Tenant Satisfaction Measures (TSMs).

The performance report from the Housing Ombudsman details decisions made about our organisation.

If you have a complaint about your home or our services, please let us know so that we can put things right.

The things our customers tell us are valuable – we use them to make changes and improve our work.