Personalised care

We provide people-focused care to individuals in their own homes, helping them remain independent and confident.

We've got more than 40 years of delivering care services, and we can support older people, as well as people with learning disabilities, poor mental health, autism and autism spectrum disorder (ASD).

Whether you need short-term care to bridge a gap, urgent care in an emergency, or long-term support, we can help you. Our home care services include everything from daily personal care and medication reminders to support with planning meals and getting your shopping done. We also offer telephone-based support services, and assistive technology. 

What are you looking for?

• I would feel safer if I had a personal alarm or other assistive technology in my home
• I'd like someone to visit me in my home to help with personal care, chores and errands
• I would like someone to phone me to check I'm OK and remind me about medication, meals and more

Supporting you

The people we support matter to us, and we take time to get to know them, supporting their individuality and independence while maintaining their dignity. We work together to understand people's ambitions and goals, and tailor our services to suit the person we're working with.

We understand that it's not just care and support at home that is important. Our services extend to getting out and about too. We can help with going to the shops, accompanying you to medical appointments and making sure you can do the things that you enjoy, like going to the football, visiting the library or keeping up with your favourite hobby.

NCHA's head office is in Nottingham, but we provide care services to people all over the East Midlands. 

What you can expect from us

When you get in touch with us, a senior member of our care team will visit to assess your requirements, potential needs and overall goals. Together with involvement from friends and family, your dedicated support worker will put together a plan for you. This plan will be continually assessed and reviewed to make sure you're getting the right amount of support at all times. If we notice a decline, or a change in your routine, we'll make adjustments to improve your quality of life and support your independence. Read about our care packages to find out about some of the support we can provide. 

Paying for your care

People can access our services using a personal budget, or can pay privately. We also work with local authorities, who may commission our services on behalf of individuals.