Domestic abuse support and awareness

Today marks the beginning of the UN’s 16 days of activism against gender based violence.

At NCHA we are committed to supporting those living with or fleeing domestic abuse. We have support services in place to ensure the wellbeing of our customers and colleagues.

And it’s support for ALL who need it. Domestic abuse can happen to anyone. It is not unique to any gender, ethnic minority or class. It’s not limited to any one ‘type’ of person or relationship.  

Support for customers

We provide support, and safe, secure housing, to people and families experiencing domestic abuse.

We have refuges for women (and children) only, as well as safe accommodation for men, women, and larger families.

Find out more

If you already live in an NCHA property and are experiencing domestic abuse (or are concerned for a neighbour), please contact us. Our teams can offer help, including security upgrades, advice on your housing options and referrals to specialist support services and legal advice.

A five year DA plan

Our Homes and Wellbeing team have created a new five year plan for Domestic Abuse support.

The plan’s leading statement: “NCHA as a housing provider, specialist domestic abuse support provider and employer will be an active partner in the coordinated community response to ending domestic abuse and gender based violence across the East Midlands.”

Our targets include:

  • 90% customer satisfaction with support received from NCHA’s Domestic Abuse Coordinator
  • 95% of Responsive Repairs Operatives (contractors) trained in recognising potential signs of domestic abuse
  • 100% of NCHA colleagues trained in domestic abuse awareness.

Take a look at the plan.

If you or anyone else is in immediate danger, always call 999 in the first instance.