Be a voice for change

Your voice is powerful. Use it to shape change at NCHA.

Make a difference, by becoming a member of one of our customer panels:

  • Scrutiny Panel: NCHA’s critical friend, they'll investigate services and suggest improvements.
  • Homes and Neighbourhood Panel: They’ll look at the customer experience and provide a place for customers to be heard.

The benefits

  • Meetings will take place, both in person and virtually, to fit around busy schedules.
  • Training and support towards your personal development.
  • A chance to gain skills for work.
  • IT equipment provided to help you in your role.
  • We’ll cover your expenses where necessary.

How to apply

Email our Customer Involvement team at or contact us to register your interest. The deadline for applications is 22 August 2021.

A customer is defined as anyone who’s 18 and over, living in one of our properties or services.