Keeping the Universal Credit lifeline

In April 2020, Universal Credit was increased by £20 per week to help families struggling due to the pandemic. From October 2021, the government will phase out the £20 per week increase.

Many of our customers claim Universal Credit, so we know this could have a big impact. We’re doing our bit to help, by joining the National Housing Federation (NHF), Crisis and many others calling on government to keep the increase.

In a recent report from the NHF, they outlined other key recommendations to help people on Universal Credit including:

  • Ending the five week wait for the first payment.
  • Extending the circumstances that allow for backdated claims to when people were entitled to Universal Credit.

We support recommendations that enable families on low incomes to get the help they need. Our call on government to keep the £20 per week increase is a key part of that.

We’re here to help you

Despite any changes our focus is to help you keep your home. Our Community Support and Welfare Reform team can support you by:

  • Helping with budgeting
  • Assisting with benefit applications
  • Helping you to manage rent arrears
  • Enabling you to get tailored advice on debt or benefit issues
  • Connecting you with specialist agencies if needed.

If you're struggling to pay your rent please contact us, so we can do what we can to help.