Introducing our new repairs contractor
We’re excited to have entered into a 10 year partnership with Fortem to deliver repairs services to our homes and customers.
Fortem are a national provider of repairs services, and have a proven track record of working with organisations like ours.
Customers will still contact us to report repairs in the normal way. In the coming weeks they’ll also be able to book their own appointments online.
We look forward to working with Fortem and improving the services we deliver to our customers.
Mike Hart, Managing Director at Fortem, said: “We are delighted to have been awarded this long term responsive repairs contract with Nottingham Community Housing Association. Drawing on our experience, collaborative ethos and commitment to quality, we will be delivering a service which puts the needs of the customer first. We’re excited to begin this fantastic partnership between Fortem, NCHA and their communities.”
Karen Ramscar, Homes and Neighbourhood Panel Member, comments: “Being involved in the process to select a new repairs contractor has shown me how committed NCHA are to providing the best possible service to all their customers.”