Have your say on our policies

We’re looking for customers to complete policy reviews.

Your feedback will help us to improve our services and ensure we’re meeting customers' needs.

Here’s how it works:

  • We’ll email new policies to you or ones with significant changes
  • You’ll review and make comments - to help, we'll highlight any key changes in red
  • We’ll review the comments and see how we can incorporate these into the final version of the policy.
  • We’ll let you know what changes we’ve made based on your suggestions.

Want to get involved? Email info@ncha.org.uk and ask to be added to our Virtual Policy Group.