Get paid to tell us your views

We’re always looking for new ways to improve our services. One way we do this is by checking in to see how you think we’re doing.

Your feedback is important so we can make sure we’re delivering services that meet your needs.

Have your say

In the coming weeks, we’ll be sending out a survey to randomly selected customers. You’ll see a letter from us with details on completing the survey online or on paper including a return envelope.

The survey includes questions to get your feedback on key services and will take around 10 minutes to complete. Once completed you’ll be entered into a prize draw for £100 in Love2Shop vouchers.

After this, we’ll create an action plan and publish the improvements we plan to make.