Advice on installing CCTV

CCTV should only be installed for good reason, including to discourage or record crime and anti-social behaviour.

Setting up your CCTV

You should position your CCTV so it shows your front door, parking space or gardens. Avoid showing public areas or someone else’s home. Please also make sure that the date and time on your system are accurate.

You’ll need to tell your neighbours that you’re installing CCTV. Please put up signage that informs people that recording is taking place. The sign must include a name, address and contact number for the person responsible for the information that’s recorded.

Ongoing maintenance

Check your system regularly to make sure it works properly. This may include cleaning the cameras and checking the position of them. This makes sure that they’re still capturing the right images and they’re not unnecessarily invading other people’s privacy.

Data protection and general safety

If your camera does record images outside of your home, then your CCTV must comply with data protection laws. Please read the guidance on the Information Commissioner’s Office website to understand what this means for you. This is really important if your CCTV also takes sound recordings.

You must also keep recordings secure and ensure that access to them is kept to a minimum. Regularly delete them so they’re not kept for longer than is necessary to protect your home.

In some cases, the information you record may be used as evidence. Keep in mind that if you record an incident, this evidence may be needed by the police or us for an investigation.