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19 February 2019

Two in the bag for NCHA with a double win at the Building Communities Awards

We took home the award for Social Housing New Build and Tenant Participation at the recent Building Communities Awards.
The ceremony hosted by Efficiency East Midlands, took place on Friday 15 February at Athena in Leicester, celebrating the achievements of a range of professionals from the housing and construction industry, in both the public and private sector.      

Social Housing New Build Category

We were commended for our Radford Mill scheme, designed by Pelham Architects, our in-housing Design team, who facilitated the transformation of a derelict site in Nottingham into 69 flats and 24 family homes available for affordable rent.
Recognising the need for specialist accommodation and housing for couples or single people in the area, with help from NCHA’s Development team, a combination of flats and houses were created, with 11 of the flats being allocated specifically for people with long term mental health needs.  

Mike Price, Head Architect, told us more about what it means to be recognised for their work: “This award acknowledges the team effort by NCHA’s Development team and Pelham Architects working together with a consistent team over a period of five years. It shows how well designed affordable housing can inspire the regeneration of an area.”

Tenant Participation Category

Working with our customers to provide more support to those who were facing difficult times as a result of recent changes in welfare reform, our Customer Involvement team were recognised for increasing training opportunities and the rollout of a new employability project called ‘Workwise’ to help customers find work.

Keeping our customers at the centre of what we do, the team conducted surveys, included customers in consultation on policy changes and service reviews and enabled them to assist on actual interview panels with our Human Resources department for customer facing roles.

Maggie Kelly, Customer Involvement Manager, comments:
“I’m delighted that NCHA has been recognised for their commitment to tenant participation which came as a lovely surprise as we were up against some very strong opposition. It’s a fitting reward for Peter Cowley, Head of Homes and Wellbeing who retires in March. Peter has always encouraged us to find creative and interesting ways to give our customers a voice in service delivery and decision making.”