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20 December 2018

Nottingham Community Housing Association shortlisted for two awards

Staff at NCHA are celebrating this week after finding out we’ve been shortlisted for not one, but two awards!

The shortlists for the Building Communities Award 2019, organised by EEM (Efficiency East Midlands), have been announced ahead of the big awards ceremony in February.

NCHA has been shortlisted in the ‘Social Housing New Build’ and ‘Tenant Participation’ categories.

Social Housing New Build

NCHA nominated its project at Radford Mill in Nottingham for this award. This scheme, designed by our in-house team Pelham Architects, saw the transformation of a derelict site into 69 flats and 24 family homes available for affordable rent.

The majority of the flats are one bedroom aimed at single people or couples addressing a lack of this type of accommodation locally, and an increased demand since the introduction of welfare reform and ‘bedroom tax’.

Recognising that there is a need for specialist accommodation in the area, 11 of the flats have been allocated for supported housing, specifically people with long term mental health issues.

Although fundamentally a modern design, many features at Radford Mill pick up from the industrial heritage of the site such as the blue industrial brick work providing a feature to the front of the flats.

Head Architect Mike Price said: “It is great to see this area of Nottingham being rejuvenated with new neighbouring developments taking place as a result of NCHA investment in new housing”.

Tenant Participation

After the general election in 2010, at a time when other providers made big cutbacks due to austerity measures, welfare reform and the 1% rent reduction – NCHA did the opposite.

We understood that customers needed more support than ever. As a result, we increased budgets for customer involvement, designed and purchased a bespoke ‘Community Vehicle’ to get out and meet customers in their neighbourhoods, increased training opportunities for our customers, and most recently established an employability project called ‘Workwise’ to help find them work.

Over 1,000 surveys were completed by members of the Service Inspection Team last year, conducted by tenants for tenants. Our Customer Advisory Panels reviewed 21 policies and made 34 recommendations for change. They assisted on actual interview panels with HR for all front facing staff positions and were heavily involved in procurement exercises and reviews of services.

We are exceptionally proud to obtain the TPAS accreditation (Tenant Participation Advisory Service) for the third time. TPAS highlighted areas of excellent in the use of the Community Vehicle, our feedback system and training opportunities for tenants and residents.

The awards

The Building Communities Awards are hosted by procurement consortium, EEM Ltd, to recognise the professionalism, excellence and innovation sitting at the heart of the region’s construction and housing community, in both the public and the private sectors.

NCHA is up against three other organisations in both of the categories it is shortlisted in. The awards ceremony takes place on Friday 15th February so we’ll be keeping our fingers crossed until then!

Good luck to everyone shortlisted!