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31 August 2018

Starts at Home

Today we’re celebrating the Starts at Home campaign, highlighting the work our supported living projects across NCHA and UK wide. As such, we’ve taken the time to re-evaluate this key issue, speaking to some of our customers, who have hugely benefited from supported housing.  

Heathfield House: Nigel’s new beginning

Nigel* recently came out of a long term relationship and had to separate from his children. He lost the house he was buying and was sleeping in his car in the months of December 2017 to January 2018. He often struggled with alcohol and cannabis addiction with other support needs for anger management and mental health being identified when he moved into Heathfield House, our supported living project for homeless people in the Leicestershire area.

The project consists of 24 one-bedroom flats that are fully furnished, with all tenants paying their own household bills and has been providing support to local people since 6th December 2016, giving them the skills they need to successfully move on to independent accommodation.

Our staff referred Nigel to Turning Point, a local service, which supports people with issues of substance misuse, but he did not engage. Additionally, he was registered with Inclusion Health Care, which is a GP service for the homeless in the local area. When registered staff then referred Nigel to the Homeless Mental Health Team where he was assessed and visited weekly by a Community Practice Nurse, eventually being referred to a Homeless Psychologist for further support. Addressing Nigel’s mental health really helped us to support him in managing his alcohol issues.
Furthermore, with the ongoing support from mental health specialists, the local GP service and our project staff, Nigel was successfully moved on into his own accommodation outside of the city near his family. His relationship with his former partner has improved and he’s maintained a positive relationship with his children.
To this present day, Nigel occasionally calls us for advice on housing or benefit issues and still has his own accommodation with family support.

Take a look at the Heathfield House webpage for more on the services we provide.

*the customer’s name has been changed to protect his privacy