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09 August 2017

NCHA fire safety advice

We all have a part to play when it comes to reducing the risk of fires. As a landlord, we carry out regular fire risk assessments on our buildings, which take into account the height of the building and the people who live there.

This summer, in light of the tragic fire at Grenfell Tower in London, we have put together a booklet which outlines some of the key things to consider in terms of fire safety. We're also holding a series of events at NCHA's tallest residential buildings, to give residents the opportunity to ask questions and get advice.

Fire safety booklet

Every NCHA resident will be sent a copy of our fire safety booklet in the post. Inside it, you'll find a two-page guide which you can fill in with your own escape plan - you can print more copies of the escape plan here if you'd like.

Fire safety events

We're holding events at NCHA's three tallest residential sites. This will give everyone who lives there the opportunity to ask questions and get advice.
The events take place as follows:
  • Sheridan Court, Nottingham: Saturday 19th August, 10am to 12noon
  • Trivett Square, Nottingham: Saturday 19th August, 1pm to 3pm
  • The Pinnacle, Northampton: Saturday 2nd September, 11am to 1pm
Everyone in these buildings will be sent an invitation at the post, but even NCHA tenants who don't live at these sites are welcome to come along and get advice from our team.

Contact us regarding fire safety

We've set up a dedicated email address for you to report any concerns you may have regarding fire safety in your home: firesafe@ncha.org.uk.

Please include details of your concern, along with contact details and your address, so that we can fully investigate the matter. (Please note, as per our Communication Standards, emails are responded to within 5 working days.)

If you have an emergency repair or concern, please call our maintenance department 24 hours a day on 0800 013 8555 or 0115 844 3150.

Read our latest fire safety updates