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07 August 2017

Keeping residents connected with SMaRT Messenger

7 August 2017

Residents of George Hythe House, NCHA’s residential care home in Leicester, will soon be able to receive messages and photos from family and friends through their TV, thanks to a trial of the innovative SMaRT Messenger system.

SMaRT Messenger

George Hythe House residents will soon be receiving photos and messages directly to their TV screen

Staff will also be using SMaRT Messenger to provide residents with news from George Hythe House, and let them know about upcoming events and activities.

SMaRT Messenger has been developed by NCHA as a simple way to keep in touch with people, using technology which is familiar to them. In December it scooped the Technology Award at the prestigious 3rd Sector Care Awards 2016.

Ten residents will be taking part in a trial of the system, which is being installed this week. Their family and friends will be able to send photos and messages directly to their TV screens from anywhere in the world through a free app and website. They can even specify different response options, which residents can choose from using a simple remote control. 

Tracey Ward, Contracts Manager for Personalised Support and Assistive Technology at NCHA said “SMaRT Messenger is really easy to use, and it will be a great way for family and friends to keep in touch with their loved one at George Hythe House. It will also help us to keep residents up to date on what's happening at the service.”