Tenant Involvement - Getting Involved
We have developed a range of different ways for residents to get involved with NCHA and help to improve the services we provide.
These include:
- setting up Customer Advisory Panels (CAPs) with groups of interested residents to look at specific areas of our work - for more information click here
- supporting the tenant led Tenants and Residents Consortium (TRC) - for more information click here
- consulting with groups of residents by email or by post
- supporting residents’ associations and informal groups
- training and support for the Resident Inspection team
- undertaking regular surveys and welcoming feedback through our "Praise or Grumble" scheme so we can find out what residents think about the services we offer
- appointing tenant contacts on estates to keep an eye on local services e.g. gardening and communal cleaning
- encouraging residents to join our Board
For more information click on the links in the left hand side menu on this page.
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