My electrics aren’t working.

Check that the trip switches are all in the ON position. Check with your neighbours to see if there has been a power cut.

Where are the trip switches?

They are in the consumer unit which is usually next to the meter in the hall cupboard.

I have a water leak in my bathroom/under my sink.

Switch the water off at the stop-tap.

Where can I find the stop-tap?

It will normally be under the kitchen sink or in the bathroom - near the WC or in the airing cupboard.

My radiators aren’t getting hot.

Have you got a room thermostat? Is it turned up high enough to boost the radiators into the heat position?